Privacy Policy

Our Privacy Policy was last updated on 05/21/2025.

Forge & Flow Coaching (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using this site, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Book a coaching session or program

  • Fill out a form (such as for freebies, waitlists, or feedback)

  • Submit information through embedded forms (e.g. Google Forms)

  • Communicate with us via email or other channels

This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Payment and billing information (handled securely via Stripe)

We do not knowingly collect sensitive personal data such as health information or identifiers unless explicitly provided by you in a form or communication.

How We Use Your Information

We may use the information we collect to:

  • Provide coaching services and respond to inquiries

  • Deliver digital products or resources

  • Send booking confirmations or session follow-ups

  • Improve our services and customer experience

  • Communicate updates, promotions, or content (if you opt in to receive emails)

You will always have the option to opt out of promotional communications.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited data with third-party services to help us operate our business, including:

  • Stripe (payment processing)

  • Systeme.io (funnels, automation, and email list hosting)

  • Calendly (appointment scheduling)

  • Google Forms (client feedback)

These providers have their own privacy policies, and we encourage you to review them.

Cookies & Tracking

At this time, we do not use cookies or tracking tools (e.g., Facebook Pixel or Google Analytics). However, we may implement them in the future to better understand how users interact with our site.

If we begin using cookies or tracking tools, we will update this policy accordingly.

How We Store and Protect Your Data

We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All payments are processed securely via Stripe, and any stored data is secured through the platforms we use (Systeme.io, Google Workspace, etc.).

We retain personal information for as long as necessary to provide services and comply with legal obligations.

Your Rights and Choices

You may request to:

  • Access or correct your information

  • Delete your personal data

  • Opt out of email marketing (if applicable)

To request any of the above, email us at coachcati@forgeandflowcoaching.com.

Children’s Privacy

This website and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be reflected on this page, and the “Last updated” date will be revised accordingly.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:
📧 coachcati@forgeandflowcoaching.com